Shipping Information

Free Global Shipping on order over $150

Processing Time & Order Preparation

  • Standard Essentials (Incense, Chakra Sets): Orders are typically processed and dispatched within 1 to 3 business days from our US fulfillment center. During periods of high order volume or promotional events, processing may take slightly longer. You will receive a confirmation email once your order has been dispatched.
  • High-Frequency Collection (Crystal Spheres): Due to the high value and energetic sensitivity of these pieces, please allow 5-7 business days for secure retrieval from our central vault, white-glove inspection, and final energy alignment before dispatch.

Shipping Destinations & Estimated Delivery Times

Shipping within the U.S.

  • Standard Shipping: Estimated delivery 3 to 5 business days.
  • Priority Shipping (High-Frequency Items): Once dispatched, these items are shipped via Priority/Express Service and typically arrive in 2 to 3 business days. (Signature required upon delivery for security).
  • All orders include a tracking number sent via email.

Packaging

We believe the unboxing experience is part of your ritual. All items are securely packaged to prevent damage during transit. Wherever possible, we use sustainable, eco-friendly packaging in alignment with our values.

  • Fragile Protection: High-value crystals are double-boxed in impact-resistant cushioning to ensure they arrive in pristine energetic condition.

Insurance & Security

  • Fully Insured Shipping: Every order from the High-Frequency Collection is 100% insured during transit. In the unlikely event of loss or damage, we provide an immediate replacement or full refund. You can order with absolute peace of mind.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to monitor the status of your delivery in real time.

Questions or Concerns

If you have any questions regarding your order or experience any issues with delivery, please contact us. Our support team is here to help and typically responds within 1 business day.