Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Chakra Balance Crystal Set

All of our crystals are hand-polished and naturally formed, which means no two pieces are ever the same. Each one has its own unique patterns, textures, and personality—that’s part of the magic!

These are natural mineral pits or signs of mineral companions (also called “inclusions”). They’re proof your crystal is 100% natural, shaped over thousands of years by the Earth.

Yes—crystals are delicate and can chip or break if dropped or knocked against a hard surface. Please handle with care and store them safely when not in use.

Over time, especially with frequent use or carrying, your crystals may show signs of wear. This is completely normal and often reflects your personal healing journey.

Absolutely. This set was designed to support both newcomers and experienced practitioners, with audio meditations and easy-to-follow guides included.

Listen to your body and intuition. Some people benefit from daily use, while others use the set during specific moments of stress, reflection, or spiritual growth.

Yes! Crystal healing beautifully complements yoga, meditation, journaling, or aromatherapy—feel free to create a holistic ritual that resonates with you.

No. These are not medical products. Crystals are intended for external use only and are not meant to diagnose, treat, or prevent any medical conditions.

Himalayan Quartz Crystal Sphere

Sourced from elevations of 4,000–6,000 meters, our Himalayan Quartz™ carries exceptionally high-frequency energy. These rare crystals form near Earth’s ley lines, making them powerful tools for spiritual elevation.

Yes. Each crystal is carefully hand-selected and retains its unique natural inclusions, reflecting its deep-earth origins.

Absolutely. Every crystal sphere is artisanally hand-polished, which means there may be slight variations in size—each piece is one of a kind.

Crystals are delicate and should be handled and stored with care. To maintain their energy, we recommend occasional cleansing using white sage smoke or recharging them under sunlight or moonlight.

Yes. Each piece is energetically cleansed before it leaves our hands, so it’s ready to support your practice the moment it arrives.

Natural Incense

Since our incense is handcrafted, slight bending may occur during production. This is completely normal and does not affect burning performance

Gently light the tip, let it flame for a few seconds, then blow out the flame so it smolders and releases aromatic smoke.

Always place it in a secure incense holder or fire-resistant vessel to avoid accidents.

No. Never leave burning incense unattended. Always stay nearby and keep an eye on it.

Please keep incense out of reach of children and pets. Always use in a space with good ventilation.

Yes. Always burn incense in a well-ventilated space to ensure healthy airflow.

No. Do not ingest incense under any circumstances—it is for external use only.

On average, one stick burns for around 30 minutes—perfect for a short meditation or energy clearing.

Keep incense in a cool, dry place away from direct sunlight and moisture to preserve its aroma and quality.

Others

Yes! All of our products are 100% natural. Every product we offer is made using only the purest, natural ingredients—no synthetics, no shortcuts. Just clean, effective elements that align with your body and spirit.

Yes! All of our products are handmade. Each Orblink piece is crafted with care and intention. From thoughtful design to final assembly, each piece is touched by human hands, bringing a sense of soul—making each one as unique as the energy it carries.

We work with trusted miners and artisans who honor both the Earth and their craft. Every crystal is ethically sourced with care, ensuring safe, fair, and respectful practices at every step—because true healing starts with conscious origins.

We select only the highest-grade crystals—chosen for their natural clarity, strength, and energy. Their enduring quality makes them not only powerful tools for healing, but timeless pieces designed to be treasured and passed on.

Yes! We are glad you are here with us. Our products are beginner friendly, and we've created a Complete Guide to Crystal Healing as well for you to learn.

We know it might be overwhelming for you at first, but do not worry! We've made this chakra quiz for you to find out which energy center needs the most love right now so you can understand yourself better.

Absolutely, we got you well covered! Check out our Guided Meditation: Chakra Healing to listen and unwind.

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Shipping rates vary based on location and order size. Please refer to our shipping policy for detailed information.

Yes, we accept returns within a specified period. Please review our return policy for more details

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